Backoffice Manager

Sympower is quickly scaling its flexible asset trading and optimization platform in Europe. Our portfolio includes sizeable BESS projects, corporate & industrial demand response programs, and renewable assets, which we optimize across wholesale and ancillary services markets.

Leveraging your experience in asset-backed power trading operations and BRP environments, you will lead and grow our backoffice operations, settlements, and invoicing processes. You will ensure accurate and timely settlement of our growing portfolio across multiple markets while building scalable systems and processes. In this function, you will work closely with traders, risk analysts, and finance teams to support our rapid expansion across Nordic countries, Greece, and other European markets.

In this role you will report into the Finance department with a matrix report to the Head of Trading and Energy Markets.

What is in it for you

We are committed to creating an inclusive, values-based culture where everyone feels that they belong and has the opportunity to do meaningful work.

We offer a market competitive compensation package, including but not limited to:

• 30 Days Paid Holiday Leave

• 1 Day Paid Wellness Leave

• 1 Day Paid Birthday Leave

• Paid Maternity and Partner Leave

• Pawternity Leave

• Mental Health and Wellbeing Support

• Remote Office Budget

• Internet Allowance

• Development Plan & Budget

• Stock Appreciation Rights

• 2 Days Paid Volunteer Leave

Learn about all of our benefits on our careers page.

What you will do

• Settlement excellence – Lead and execute daily/monthly settlement processes for spot, intraday, and balancing markets; reconcile positions across TSOs, power exchanges, and internal systems

• BRP operations – Manage all BRP administrative and reconciliation processes; ensure compliance with TSO requirements across multiple countries

• Invoicing & revenue management – Drive improvement in setting up automated workflows for customer billing (flexibility services, demand response, grid services); ensure accurate cost/revenue allocation to assets and customers

• System architecture – Lead implementation for settlements/invoicing modules in ETRM or in-house tooling; drive automation to reduce manual processes; integrate with accounting platforms

• Compliance & controls – Implement settlement controls to prevent errors; ensure REMIT compliance including transaction reporting; coordinate with auditors; monitor counterparty credit exposure

• Data governance – Establish master data standards for assets, contracts, and counterparties; manage meter data validation for BESS, C&I and renewables assets; create KPI dashboards

• Market expertise – Apply deep knowledge of Nordic/European settlement rules; handle battery-specific challenges (cycling, SoC); manage C&I baseline calculations and performance verification

• Strategic scaling – Build processes to support 10x growth; lead market entry projects; standardize operations across regions; contribute to make-or-buy decisions

• Team building – Develop Backoffice team; foster collaboration with Trading, Risk, and Finance; manage external service providers; act as escalation point

• Minimum 6 years of relevant experience in power market operations, with at least 2 years in a senior or team lead capacity

• Proven track record in backoffice operations at asset-backed trading companies, merchant utilities, Optimizers, IPPs, or energy trading houses

• Direct experience managing settlements for €20M+ annual trading volumes

• Track record of building or transforming backoffice functions during growth phases

• Deep knowledge of European power market settlements – spot, intraday, ancillary services (FCR, aFRR, mFRR), capacity payments, and imbalance settlement

• BRP expertise – proven experience managing BRP operations, preferably in Nordic markets; understanding of TSO requirements and portfolio management

• Asset-backed trading experience – familiarity with at least one of BESS, renewables, and demand response settlement specifics; understanding of performance verification and availability calculations

• Systems mindset – experience with ETRM systems; ability to identify automation opportunities; skills to work with IT on integrations and data flows

• Regulatory fluency – working knowledge of REMIT reporting, market regulations, and TSO compliance requirements across European markets

• Leadership skills – ability to build and mentor teams; communicate effectively with traders, executives, and external stakeholders; drive process improvements

Beneficial skills

• Professional certifications (CFA, CAIA, PRM) advantageous but not required

• Experience with battery degradation impacts on settlement and warranty management

• Prior exposure to Greek power market settlement mechanisms

• Knowledge of C&I demand response program design and baseline methodologies

• Cloud-native tools experience for building modern backoffice infrastructure

• Project management certification or demonstrated experience leading complex implementations

Location

Teammates for this position are based in Amsterdam and Stockholm. This role will be asked to work a hybrid arrangement, with approximately 2 days per week in our office.

Who we are

Sympower is accelerating the global transition towards ‘net-zero’ by helping to build smarter, cleaner renewable energy systems. Using our proprietary software platform, we help balance the supply and demand of electricity across international energy networks.

We help businesses, grid operators, asset owners and other energy stakeholders around the world reduce their carbon emissions, integrate more distributed renewable energy resources, and generate new revenue streams by participating in demand-side response services.

Learn more about us in this video.

Since 2022, Sympower has been a certified B Corp, which shows the company is meeting high standards of verified performance, accountability, and transparency across 5 impact areas: governance, workers, community, environment, and customers.

Sympower is an equal opportunity employer. We encourage a diverse workforce and are committed to creating an inclusive environment for all team members.

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MESSAGE TO RECRUITMENT AGENCIES: support for filling this position is not required, so proposals for recruitment services will not be reviewed or responded to.