Backoffice Manager

The position

Sympower is quickly scaling its flexible asset trading and optimization platform in Europe. Our portfolio includes sizeable BESS projects, corporate & industrial demand response programs, and renewable assets, which we optimize across wholesale and ancillary services markets.

Leveraging your experience in asset-backed power trading operations and BRP environments, you will lead and grow our backoffice operations, settlements, and invoicing processes. You will ensure accurate and timely settlement of our growing portfolio across multiple markets while building scalable systems and processes. In this function, you will work closely with traders, risk analysts, and finance teams to support our rapid expansion across Nordic countries, Greece, and other European markets.

In this role you will report into the Head of Finance with a matrix report to the Head of Trading and Energy Markets.

What is in it for you

We are committed to creating an inclusive, values-based culture where everyone feels that they belong and has the opportunity to do meaningful work.

We offer a market competitive compensation package, including but not limited to:

• 30 Days Paid Holiday Leave

• 1 Day Paid Wellness Leave

• 1 Day Paid Birthday Leave

• Paid Maternity and Partner Leave

• Pawternity Leave

• Mental Health and Wellbeing Support

• Remote Office Budget

• Internet Allowance

• Development Plan & Budget

• Stock Appreciation Rights

• 2 Days Paid Volunteer Leave

Learn about all of our benefits on our careers page.

What you will do

• Settlement & reconciliation

  • Lead daily, weekly, and monthly settlement processes for spot, intraday, and balancing markets

  • Reconcile positions with TSOs, power exchanges, and internal trading systems

  • Investigate and resolve discrepancies, missing data and disputed charges

  • Maintain clear documentation, records, and quality checks

  BRP Operational support 

  • Support Balance Responsible Party (BRP) compliance and reporting activities

  • Ensure portfolio positions are accurately reflected in settlement and reporting

  • Support interactions with TSOs and external stakeholders when required

  Invoicing & revenue support

  • Prepare and validate invoices for assets, partners and market services

  • Verify settlement charges, tariffs, and inputs for accuracy

  • Work closely with Finance on month-end close and ensure correct reconciliation to ledgers

  Process, Controls & Data Quality 

  • Maintain accurate data for assets, contracts, counterparties, and settlement inputs

  • Standardize and document all back-office workflows to ensure consistency

  • Perform operational checks to reduce settlement errors and financial risk

  • Validate meter/production data used in settlement and invoicing

  • Monitor collateral (Nordpool, eSett) and coordinate with finance on updates

  • Monitor KPIs and provide clear operational reporting to the business

  • Identify and support process improvements that enhance accuracy and efficiency

  Team work & Cross-Functional Support

  • Act as the primary point of contact for back-office operational queries

  • Collaborate closely with Trading, Risk, Finance, Compliance, and Asset Operations

  • Provide practical input to tech teams on new tools, systems, and automation opportunities based on back-office needs

  • Support onboarding of new markets, assets, and commercial agreements into existing workflows

• What you'll need

  • Solid experience in European power market settlements, including spot, intraday, balancing and imbalance processes (Nord Pool experience preferred)

  • Strong accuracy and attention to detail in reconciliation and validation task

  • Confidence working with numbers, data and structured procedures

  • Good understanding of market documentation, settlement rules and TSO requirements

  • Ability to communicate clearly and collaborate with trading, finance, and other internal teams

  • Organized and reliable working style with a focus on consistency, compliance and deadlines

  • Positive attitude toward improving existing processes and standardizing back-office workflows

  • Some experience supporting or coaching colleagues in an operations team (formal or informal leadership)

Beneficial skills

• Exposure to battery energy storage systems (BESS), flexibility services or ancillary markets

• Familiarity with REMIT or other regulatory reporting duties

• User experience with ETRM or settlement tools

• Experience with exchange or clearing collateral processes (e.g. Nord Pool margins)

Experience and Education

• 5+ of relevant experience in energy operations, trading back-office or similar role  with at least 2 years in a senior or team lead capacity

• Good knowledge of European electricity market operations and settlement flows

• Experience with TSOs, power exchanges (ideally Nord Pool) and/or BRP-related activities

• Strong numerical accuracy and detail-focused working style

• Comfort reconciling operational and financial data
  Clear communication and stakeholder coordination skills

• Bachelor's degree in Finance, Economics, Business Administration, Engineering, or related field

• Professional certifications (CFA, CAIA, PRM) advantageous but not required

Location

Teammates for this position are based in Amsterdam, Stockholm or Turku. This role will be asked to work a hybrid arrangement, with approximately 2 days per week in our office.

Who we are

Sympower is accelerating the global transition towards ‘net-zero’ by helping to build smarter, cleaner renewable energy systems. Using our proprietary software platform, we help balance the supply and demand of electricity across international energy networks.

We help businesses, grid operators, asset owners and other energy stakeholders around the world reduce their carbon emissions, integrate more distributed renewable energy resources, and generate new revenue streams by participating in demand-side response services.

Learn more about us in this video.

Since 2022, Sympower has been a certified B Corp, which shows the company is meeting high standards of verified performance, accountability, and transparency across 5 impact areas: governance, workers, community, environment, and customers.

Sympower is an equal opportunity employer. We encourage a diverse workforce and are committed to creating an inclusive environment for all team members.

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MESSAGE TO RECRUITMENT AGENCIES: support for filling this position is not required, so proposals for recruitment services will not be reviewed or responded to.