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Operations Analyst

Amsterdam, NetherlandsOperations

Job description

The position
Our Operations Analysts create value for our customers. They are responsible for generating revenue by bidding the available capacity Sympower has into the Balancing markets.

As an Operations Analyst, you are responsible for day-ahead bidding and real-time bid monitoring which includes changing bids to prevent fines/optimize revenue. You will also monitor that all of our customers are online and connected, and be the central point of contact for customer questions. For this position- we are looking for someone to cover our evening shifts till January, and then have a flexible schedule in 2024 for morning shifts.  

What is in it for you

We are committed to creating an inclusive and values based culture where everyone feels that they belong, and where everyone has the opportunity to do meaningful work.

We offer a market competitive compensation package, including but not limited to:

  • 30 paid holiday days per year

  • Remote office budget

  • Working from home allowance

  • Stock Appreciation Rights (SARs)

  • Paid volunteer days

Learn about all of our benefits on our careers page.

What you will do

  • Operate on customer level; owns the customer contact

  • You are responsible for (bidding) portfolio management and configuration

  • Daily bidding

  • Monitoring the market (D-0) and react to prices and unavailability

  • Correcting bids, optimize revenue and minimize fines

  • Be the central point of contact for customer questions

  • Obtain information from customers required to bid (get forecasts, etc)

  • Monitoring the availability of assets

  • Invoicing support: calculate the revenue per customer (until we have the settlement desk)

  • There will be 2 shifts, between 07 and 00 hours. You will start by working the evening shifts and then have more flexibility in 2024 together with your teammates

  • Uploading bidding files in the weekend (max 10 mins/day, flexible planned)

  • Create reports to show the results of bidding and monitoring

Job requirements

What you will need

Must haves:

  • Data analytic abilities with strong proficiency in Microsoft Office suite, e.g. Excel
  • Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
  • Fluent in English

  • Availability and willingness to work full time (40 hours) across different shifts (day, evening and weekends). This role will start with the evening shift and then become more flexible in 2024. Shifts will be from 7:00-16:00 and 16:00-00:00

Nice to haves:

  • Knowledge of energy and/or demand response markets

  • Proficiency in another EU language (SE, GR, FI, ES, NL)

  • Experience in finance processes/ invoicing

Who we are

Sympower is accelerating the global transition towards ‘net-zero’ by helping to build smarter, cleaner renewable energy systems. Using our proprietary software platform, we help balance the supply and demand of electricity across international energy networks.

We help businesses, grid operators, asset owners and other energy stakeholders around the world reduce their carbon emissions, integrate more distributed renewable energy resources, and generate new revenue streams by participating in demand-side response services.

Learn more about us in this video!

In 2022, Sympower became a certified B Corp, which shows the company is meeting high standards of verified performance, accountability, and transparency across 5 impact areas: governance, workers, community, environment, and customers.

Sympower is an equal opportunity employer. We encourage a diverse workforce and are committed to creating an inclusive environment for all employees!

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MESSAGE TO RECRUITMENT AGENCIES: support for filling this position is not required, so proposals for recruitment services will not be reviewed or responded to.